These days’s enterprise was Awful. Took car or truck in at eleven:30 am. I required estimate on rebuild motor if required, an answer to my Check out motor light, a tire repaired that experienced a nail in it, an alignment and rotation of tires since I contain the life time alignment. I truly had to phone at five:thirty pm to see what the status was. Was supplied an index of suggestions, I claimed I’m calling about the problems rather than tips I didn't receive the answers but was hung up on rather. I had been incredibly hot about needing to phone but occur on. I get all the way down to the store and it gets worse.
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Oct 4, 2017 at five:05 pm I really don’t know who is addressing all of these concerns I am looking at about. I would like I study them in advance of I took my car or truck to Firestone in Westfield Ma. Prolonged story quick, took my auto into my dependable Mechanic to perform some repair service do the job and I used to be knowledgeable I would like get the job done done that was previously accomplished by Firestone. I'd my mechanic pull the paper operate from my glove and sure enough it was the exact same repairs. If anybody reads this end begging them to help you, learn what the rules are as part of your condition about car restore. For me, I left two messages for that District Supervisor. I informed him he has two times to get back again to me, by Monday I'm sending a 30 demand from customers letter for the money I payed.
I could not make him understand I was not intrigued in the intervening time. So guess just how much I paid for a flat tire repair? $30!!….His comment was see you could have gotten it absolutely free should you had gotten the cardboard. My son was appropriate. If I had long gone to Low cost Tires, they would fastened it totally free. I ought to have listened.
now if there was no electric power to The sunshine nothing on that facet would have worked, but they claimed I had a tail light but no brake gentle ???? how is the fact attainable?? I told them to button it up I would resolve the light myself. I drove about 3 blocks to my residence and visit our website parked the vehicle. Sat. just after midday my spouse And that i chose to cheek the light, low and behold NO gentle problem in the least. When they lied about The sunshine, did I count need to have tires ??? I have already been doing small business with Firestone for around fifteen decades, I even worked at that retailer when it was owned by Jerry Stevens and was not a company keep, I will Never do small business over here with them once again I feel They're lots of small existence’s that rip off Absolutely everyone they might hoping persons believe that each of the BS they tell you. and I'll inform as A lot of people as you possibly can To not do company with them.
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I didn’t get the name of the new person I spoke with, but he was helpful. I confirmed him the invoice from my visit, and advised him of the inconsistencies to the list. I questioned new guy why the brake fluid flush was marked as recommended when it absolutely was carried out one,000 miles ago, he claimed the copper from the program was ‘most likely still left in excess of within the flush’ but the current stage was at “new car” levels, and was very good.
.mmmmmmm I realize that incredibly Peculiar I am asking the ceo to investigate this and inquire firestone to repair my brake which i know some other person had familiarity with Completely wrong undertaking and didn’t notify me about this but would prefer to have me basics generate off and see it once the actuality.. I believe that is cruel and filthy .
This gentleman has an exceptionally obvious anger concern. He need to be faraway from his position in advance of he hurts any person.
I won't return to that location and questioned to get a check. Due to the fact then 3 separate claims of a refund Check out were being created by many Firestone officers and nevertheless no refund. I'd enjoy my refund without the require for 3rd party involvement. Thank you.
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Could you could try this out 29, 2017 at ten:31 am I've experienced a Awful expertise with Firestone Full Auto care in Hickory, NC. They were alleged to fix my remaining strut and axle for which they billed me 503 bucks, plus they never ever did. After i went in to demand my a refund, so I may take my vehicle elsewhere, they informed me just the go to my blog manager can authorize a payment such as this. I spoke for the manager this early morning right before driving up there to get my cash, and he told me to return and have it.
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